How Long Does a Housing Disrepair Claim Take?

The Claim Timeline

Every case is different, but here is a typical roadmap:

1. Assessment (Week 1)

We review your evidence and assess if you have a valid claim.

2. Letter of Claim (Week 2-4)

We send a formal letter to your landlord detailing the repairs needed and compensation sought.

3. Landlord Response (Month 1-3)

Landlords have a statutory period to respond. They may send their own surveyor.

4. Settlement or Court (Month 4-12)

Most cases settle out of court. The landlord agrees to repairs and pays compensation. If they dispute it, we may issue court proceedings, which can extend the timeline.